January 31, the day New Year resolutions fade away, and bad habits creep back on little kitten paws, so quietly we barely know they’ve returned until they swallow us whole. Forget healthy eating, getting enough sleep, or color-coding your socks, …

Stop comparing yourself to others; breaking the comparison habit and changing our reactions. Read more »

With brick & mortar stores going the way of the dinosaur, wouldn’t you think those stores would be doing everything to keep their instore customers happy?  And yet we, the paying customers, are still being forced into unpaid jobs in …

Self-checkout: why am I doing your job? The death of customer service is the beginning of your unpaid job. Read more »